Exchanges & Shipping

Exchange Only
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

If you wish to exchange please email us at whistlesandkisses@gmail.com with your order number, the item you are exchanging and the item you wish to exchange for.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial exchanges are granted.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error or any item that is returned more than 14 days after delivery.

Sale items
Only regular priced items may be exchanged, unfortunately sale items cannot be refunded or exchanged.

Shipping
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.

UK Shipping £3.50
Orders will be dispatched within 3 working days. All orders are sent by Royal Mail 2nd class recorded.

EU Shipping £10
Orders will be dispatched within 3 working days. All orders are sent by Royal Mail International Signed.

Rest Of The World £14
Orders will be dispatched within 3 working days. All orders are sent by Royal Mail International Signed.